Skip to Main Content Accessibility Settings
Live Chat
Curbside Pick-Up - Meet your customers where they are.Curbside Pick-Up - Meet your customers where they are.Curbside Pick-Up - Meet your customers where they are.

Curbside Pick-up®

A video explaining how Curbside Pickup works.

How Curbside Pick-up® Works

The COVID-19 pandemic has accelerated changes to consumer behavior, and today, retailers are focused on serving customers with maximum flexibility and convenience.

As First in Last Mile Retail™, Kimco is uniquely positioned to help retailers solve the last mile challenge and provide top-notch customer service. We launched our Curbside Pick-up® program in the spring of 2020 to help our retailers adapt to new shopping habits, and to allow customers to ease back into a daily shopping routine while feeling safe and comfortable at their neighborhood shopping centers. Today, our Curbside Pick-up® Program is a staple of the Kimco shopping center experience, offering retailers innovative solutions for their business, and providing our shoppers with the convenience and optionality they demand.

To learn more about Kimco's Curbside Pick-up® Program, download our flyer:

Download Flyer (PDF)

If you're already offering curbside pick-up®, or you'd like to get started, here's how it works:

Customer places order via phone, online or app, and chooses to pick up at the shopping center

Merchange provides the customer with appropriate "Pick-up Zone" (for example, Zone A, B or C, etc.)

Customer is instructed to call the store once they've arrived, indicating which spot number they have parked in

Merchange brings item to the customer's car, and places it in the trunk

That's it - Customer leaves happy!

An aerial view of a parking lot with designated curbside pickup spots labeled A4 to A7. Each spot has a yellow-painted parking block, a circular spot sign with a car icon and the words 'Curbside Pick Up,' and a large white stencil marking on the ground with the same curbside pickup icon. A larger zone sign labeled 'A' is mounted on a central post, indicating the zone for this section of parking spots.

Note which Curbside Pick-up® zone is closest to your store – that's where you'll direct your customers. Kimco provides these spots for your use, FREE OF CHARGE.

TESTIMONIALS

We're loving what tenants have to say about our Curbside Pick-up® Program!

"We are just thrilled about Kimco's Curbside Pick-up® program. Now with designated parking spots the process will be much more organized, and our customers will feel more comfortable knowing that this is a "normal" part of the shopping experience."

Deborah Deshazo
Owner, Shannon Jewelers
Grand Parkway Marketplace - Spring, TX

For more information on our Curbside Pick-up Program®, or for other property management-related requests, please call Kimco's 24/7 Customer Service Center(833) 800-4343

We encourage you to read our Privacy Policy (last updated on March 18, 2024) and Terms of Use (last updated on January 1, 2023) before using our website. We also use cookies to enhance your experience on our websites, to better understand how our website is used, and to help provide security. By clicking the "I Agree" button you acknowledge that you have read these policies and consent to our Terms of Use for our website.

I Agree